I posted about the new Surface Creation Extension a few weeks back, and since then some issues were found with the installation of this extension.
From my personal experience, I wasn't actually able to load the extension. The installer wouldn't even start, it just simply popped up a message indicating that it was 'already installed'.
Already installed? No it isn't!?
I thought maybe it was seeing the Survey Toolkit from AutoCAD Map 2009 and that was preventing the installer from running?
So I uninstalled the Survey Toolkit, re-ran the Surface Extension... Still no luck! I then tested installing the extension onto a clean Virtual Machine (VM) just to see if the installer is the problem, or if it's something on my machine, and Voila! it installed without any problems, so it's something specific on my machine.
Time to inform Autodesk Tech Support. I submitted the details about the problem, and waited for an answer.
The answer has arrived...
It seems there is a registry key that is already being used by the MapGuide Studio 2009 install, but the Surface Extension is trying to use this same key, so the installer fails.
As always:
Understand the risks, up to and including the loss of data and having to reinstall the operating system, before editing the registry. Use the information at your own risk.
If you are unable to install the 3D Surface Extension for Map 2010 look for the following registry key:
HKEY_CLASSES_ROOT\Installer\Products\0F6BFFD522092044990B7C420DE52E99
If this key is deleted, the Surface extension should install.
Until next time,
Take care
Warren M










