When you run the Server Status Enquiry and you have many licenses and users it could truncate what is actually being reported and you don't get the full picture. This happens especially with the newer PACKAGED license files with all those programs in it.
There is a way to get the information though. You can use a batch file to generate the enquiry in a text file.
Just follow these steps:
- Create a folder off the root of the C <drive> named StatusEnquiry (C:\StatusEnquiry).
- Copy the lmutil.exe into the StatusEnquiry folder.
- Make a batch file, I like to call mine serverstatus.bat.
- Paste (or type) the following into the batch file at the top and replace "ServerName" with the name of your server, it still needs the @ symbol there though:
C:\ServerStatus\lmutil.exe lmstat -a -c @ServerName > C:\ServerStatus\StatusEnquiry.txt
- Save and run the batch file.
Note: Being a batch file it uses DOS (command line) and is restricted. So don't use Long File Names. Don't use spaces, keep it short, sweet and to the point. Remember the 8.3 rule! :) You can change the Folder/File names if you’d like but adjust the batch file accordingly.
Once you run the batch file it should create the text document and you can just double click the StatusEnquiry.txt to view it in Notepad.
If you need assistance with the licensing, give us a call at 888-528-4765 and have your support contract number handy. We also offer a one time free support incident to those that don’t have a support contract with us.