My install starts and goes fine placing icons on the Desktop. Then it just starts removing them. No error, nothing just takes them back off and then it finishes and all the software has red X's next to each showing that it failed to install.
Ever run into this install issue. There are not a lot of things to try and even in the log files there is nothing really jumping out. Here are a few things I try when testing and what I found to work recently to correct this issue.
1.) You can test 3rd party apps. Most of the time when I see something like a roll back etc. I find issues with the 3rd party apps. You may ask what is a 3rd party app. These are Applications that get installed with Autodesk and are used for Autodesk to function. These are programs such as Direct X, C++ redistributed, Dotnet, etc. In some cases I will go into the Autodesk Media \\Media Location\Install\Autodesk\AutoCAD_2013_English_Win_64bit\3rd Party\ (or where ever you extracted yours to when you ran the .exe file)
This is just one products example the others will be similar. By running the EXE or MSI files for these products I can see if they install properly or if they fail. this can give you a bit more to look for when trying to find errors and will let you know if we are having any problems with one of these Applications.
When working on this issue I tried the trick above and attempted to install the 3rd party apps one at a time. When I tried to install the first C++ Redistributed, the installer came up and said Drive d: has no space. This would make sense given drive D was a DVD drive. After searching this error I found that this error is common when you have newer versions of the C++ Redistributed than the one you are trying to install. I then went to Add/Remove programs and removed the newest versions of C++ Redistributed and then tried the install and all went fine no problems. This is a perfect example of when to try these out because you may find more than you might think. In some cases we had to run a FIX-IT from Microsoft so we were able to uninstall the newer version. Fix-It are Icons on Microsoft.com that can automatically fix issues. The one we used for this issue is below. Simply follow the link. Click on Fix-It icon and let Microsoft repair the problem.
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