Every user should always start out with 25 cloud credits. There is no way to give a user credits from another user or through the contract administrator.
The user can access cloud credits and add users provided they are the Autodesk contract administrator. They will know this when they log into the Autodesk subscription website http://subscription.autodesk.com and see “Contract Administration” to the left of the website.
To give a user access:
When they click on Contract and Administration they will then click on “Mange Users” This will take them to the Autodesk 360 website.
They will then click on the “Edit Access” link next to the users name and verify that Autodesk 360 is checked.
Click on the blue arrow in front of Autodesk 360 to expand and check storage and autodesk remote.
From the Subscription website you can see how many cloud credits have been used.
When clicking on Contract and Administration they will then click on “Autodesk 360 Services Usage Report”. This will tell them how may cloud credits are remaining.
The only two ways I can verify how many credits I personally have is when I go to render and the dialog box that comes up will tell me what is being used, how much is available and how much I will have left.
Or from the Autodesk 360 website under the users name and clicking on “Account Settings” or “Profile”> then under “Trials”.