If you are trying to install from disk, thumb drive, download or deployment and the installation fails but doesn't give you any indication of what happened, you can refer to your installation log files located in your temp folder. To get to your temp folder do the following;
Go to the start menu and type %temp% in the search folders and files and hit your enter key or open a Windows Explorer and in the path type %temp% and hit the enter key.
Typically users will find the following string at the bottom of the .log file.
"Manufacturer: Autodesk. Installation success or error status: 1603."
Items you will want to verify before trying to run the installer again;
- Log into the machine as a local admin. The 1603 error is associated with permissions issues.
- Windows updates are current
- Video card is up to date and current. You can find updated drivers on the Autodesk website or the video cards manufactures website.
- Delete as many files as possible inside the temp folder.
- Uninstall from the Control Panel the Microsoft C++ 2010 Redistributable as this is typically corrupt and is the cause for a failed installation. This will reinstall when you run the setup.exe. If you have windows 8.1 or Windows 10 you may need to remove all C++ and reinstall them. Here is our blog on Extreme C++ Uninstalling/Reinstalling
- Verify the .net files are not corrupt by following this process outlined; https://blogs.rand.com/support/2011/11/dont-fret-the-dot-net.html
- Make sure your Windows Installer service is running: https://help.autodesk.com/view/ADSKAPP/ENU/?guid=GUID-E40CFEAC-EE59-4892-80CC-F87ADFC502CD
- Run the Autodesk AIDA software to review the error https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Using-log-to-troubleshoot-installation-errors.html
NEW TO WINDOWS 10 installation error 1603
Autodesk has found a mapping issue with Windows 10 and the error 1603
Issue:When performing an installation or configuring a deployment of an Autodesk product on Windows 10, mapped network drives are not available.
Turned on SMB Direct from the Windows Features and edit the registry key called EnableLinkedConnections.
- Click the Start button , click Control Panel, click Programs, and then click Turn Windows features on or off.
- Select the check box next to the SMB Direct feature to turn it on.
To configure the EnableLinkedConnections registry value
- Click Start, type regedit in the Start programs and files box, and then press ENTER.
- Locate and then right-click the registry subkey HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
- Point to New, and then click DWORD Value.
- Type EnableLinkedConnections, and then press ENTER.
- Right-click EnableLinkedConnections, and then click Modify.
- In the Value data box, type 1, and then click OK.
- Exit Registry Editor, and then restart the computer