When you launch an Autodesk program you receive the following message: "Contact your administrator to request permission to use this product."
Autodesk has posted a KB article on how to resolve this error.
You are not able to use your rental product after successfully downloading and installing it on your system. When you launch your rental Autodesk product you receive error “ Contact your administrator to request permission to use this product.”
You do not have permissions assigned
1.) Log into https://accounts.autodesk.com/
2.) Click the “Account” section at the top of the page
3.) Click “Manage Users”
4.) Select the proper user name for the user to be assigned permissions and click “Edit Access” or click “Add Users” to add a new user. (An email will be sent to user)
5.) Select the proper product in the list and select “assign”
6.) Click the drop-down link to the left of the product to access and assign additional functions
7.) Click “Save” to save the permissions.