A360 Desktop - AdSync.exe Failed to load configuration file - IMAGINiT Technologies Support Blog

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07/26/2016

A360 Desktop - AdSync.exe Failed to load configuration file

When launching A360 Desktop A360 icon to either "Open the A360 Drive" or "Launch A360 web" you get an error message stating:

  A360 options

A360 Desktop - AdSync.exe

Failed to load configuration file 'C:/Program Files/Autodesk/Autodesk Sync/configurations.xml'. File exists, but corrupt.

A360 error

You will need to do the following to resolve this error message:

  • Install the latest version over top of the existing one from the Autodesk A360 Download page.
  • If you can't install the latest version over the existing version then you will need to uninstall A360 Desktop from your computers Control Panel and install the latest version. 

 

Posted by on 07/26/2016 at 10:42 AM in Building Solutions, Civil Solutions, Manufacturing Solutions, Platform Solutions, Process Plant Solutions, Updates/Service Packs, Visualization Solutions |

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