You cannot use the option "Collaborate using A360" message - IMAGINiT Technologies Support Blog

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10/21/2016

You cannot use the option "Collaborate using A360" message

When trying to access your Collaboration for Revit project you get a message that states:

No A360 Collaboration for Revit Access. 

You cannot use the option "Collaborate Using A360" because you have not purchased the A360 Collaboration for Revit service.

Or when you click on the BIM 360 Team icon in the Open dialog box it shows loading for a very long time.

A360 error

Image is of the old A360 icon - this means you are not on the current version and need to update your Collaboration for Revit.

A360 old icon

Image of the new BIM 360 Team icon

Bim 360 spins

Solution:

  • First sign out and back into A360 in the upper right corner of your software.
  • Verify you can see the project within the A360.autodesk.com website.
  • Verify that you are assigned to a seat of Collaboration for Revit by your contract admin.
  • Verify that your contract admin set up the hub for the Collaboration for Revit. How to set up your hub
  • Have your IT verify the A360 service is not being blocked by following this blog; Proxy server settings

 

Posted by on 10/21/2016 at 04:08 PM |

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