When installing your Autodesk software you get an error message:
Error 1303. The installer has insufficient privileges to access this directory: C:\Program Files\Autodesk\AutoCAD 20XX\Sample. The installation cannot continue. Log on as administrator or contact your system administrator.
This is a user permissions issue and not the Autodesk installer issue.
You will need your IT to log into the machine to run the installer.
Have your IT verify the following permission under your user login by following my blog called Autodesk Permissions: What folders need full permissions for each user?
"Error 1303. The installer has insufficient privileges to access this directory: C:Windows\Installer\{AB...}. The installation cannot continue. Log on as an administrator or contact your system administrator."
If you are getting error 1303 when trying to install or reinstalling your Autodesk software its related to a microsoft windows issue or a permissions issue. Here is what you can do to fix this:
- Have your IT log into the computer using the computers administrator login and password. Even if you are apart of the administrator group you still might not have enough permissions to install the software.
- Have your IT fix the machines permissions by giving the user full control of the C:\Windows folder and all folder locations that Autodesk needs to install to. Click Autodesk permissions to read more on what folders need to have full control.
- Run the Microsoft Fix it Tool.
- Last resort that I don't think anyone wants to hear is that you will need your IT to re-image your machine.
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