Find the Autodesk Contract Manager for your company. This is going to be the person who purchased the software. Need more help? Here is my blog on Who is my company's Autodesk subscription contract manager.
Once you have figured out who is the Autodesk Contract Manager for your company they can sign into https://manage.autodesk.com using their Autodesk user name and password.
If you don't know your sign in or password you can enter in your work email and click NEXT.
Then click on the FORGOT? link to rest your password.
HOW TO GIVE PERMISSIONS TO YOUR USERS
NOTE: By default one of the Autodesk seats you purchased will automatically be assigned to you the Contract Manager. Sign into your Autodesk account and verify you don't have unnecessary seats assigned to you.
Click on User Management in the panel on the left. If you are the Autodesk Contract Manager and you do not see these icons to the left of your Autodesk Account contact your Autodesk reseller so they can get this fixed for you.
Verify the user(s) is showing in the list of All Users. If there are users missing you need to add them by click on the Add button at the top of the page.
If there are users in the list that no longer work for the company you can delete them by first clicking on Edit Access and removing any check marks then click Save.
To Delete their name click on the X by their name. If there is no X that means they are the Contract Manager or the Software Coordinator and you will need to call your reseller to get them removed.
To assign a user to the software you will click on Edit Access on their name.
Scroll down and put a check mark next to the software.
If you cannot put a check mark next to the software because there is zero seats available this means that someone else or the Contract Manager has the software assigned to them.
If you don't know who has the seat(s) you can use the filter tool at the top of the users list. You can filter by software name or contract number.
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